FAQ
01Fit & sizing
How does the fit run?
Oversized on purpose: dropped shoulders and extra room through the body. If you're between sizes, go down one for a cleaner drape. Chest and length for every size are in the size chart on each product page.
How do I pick my size?
Lay a tee you love flat, measure it across the chest and from shoulder to hem, and match it to our chart. Still unsure? Message us on Instagram and we'll help you choose.
02Fabric & care
What are the tees made of?
260 GSM French terry: 90% cotton, 10% polyester, with a soft looped inside. It's thicker than a regular tee, which is why it holds its shape and drapes well.
Will it shrink?
Our tees are pre-shrunk. Wash cold, inside out, and dry in shade to keep the fit and the print.
How do I care for my cap?
Spot clean or hand wash in cold water. Air dry in shade, and don't tumble dry.
03Shipping & delivery
How much is shipping?
Nothing. Shipping is free across India on every order, with no minimum.
When will my order arrive?
Orders are dispatched within 2–4 business days, and most arrive within 8 business days of being placed. We'll email a tracking link the moment yours ships.
How do I track my order?
Use the tracking link in your shipping email. It can take up to 24 hours after dispatch for the first update to appear.
Can I change my delivery address?
Message us before your order is processed, and we'll try to update it. Once it's with the courier, we can't redirect it.
My order hasn't arrived. What now?
If tracking hasn't moved in 5 days, or your order hasn't arrived within 15 business days of dispatch, write to us. We'll chase the courier and sort it out.
Do you ship outside India?
Not yet. We currently ship within India only.
04Orders & returns
Can I exchange or return my order?
All orders are final, so we can't exchange or refund for size or a change of mind. That's why we're happy to help before you order: message us on Instagram and we'll tell you honestly which size to pick.
Can I cancel my order?
Orders can't be cancelled once placed, because we start preparing them right away. Spotted a mistake in your address? Message us as soon as you can, and we'll do our best to update it before dispatch.
What if my order arrives damaged or wrong?
That's on us. Tell us within 48 hours of delivery and send:
- photos or a video of the item
- photos of the packaging
- your order number
We may ask you to send it back, and we'll reimburse return shipping up to ₹200. Once we've checked it, we'll send a replacement. If it's no longer available, you choose a full refund or store credit.
How long do refunds take?
Approved refunds go back to your original payment method within 5–7 business days. Your bank may take a few more days to show it.
05About us
What is THOUGHTS?
The apparel label of Department of Thoughts and the name on every piece we make.
What’s the difference between Designs and Core?
Designs are the pieces with a line on them. Core is the everyday range with just the THOUGHTS logo.
Try another word, or ask us directly.